Steve Shellabear of dancing lion delivered a tailored Management Development Programme in Mumbai for the leadership team of a leading Telco in April 2015. Due to time constraints and the difficulties attached to bringing senior people together core subjects were condensed to include: Understanding your leadership style, building a value based culture, team dynamics and high touch management/motivation techniques. The training programme has been very well received and will be rolled out in full form to partners.
The first group of managers and advisors have been trained by Steve Shellabear of dancing lion for the new entrant in the Telco market in India. They are participating in a 24 day training programme, co delivered by the client, featuring 12 training programmes with over 90 modules. These include:
Induction, Operational Culture, House Rules and HR Policies, Product, Process, Systems, Customer Service and Communication Skills, Value through Advice – Recommending Products and Services, Manager and Train the Trainer for BPO service partners. With Commercial launch only a few short months away there is still much to do!
Steve Shellabear, from dancing lion (second from left) with some friends from the Merchants consultancy team in India. Steve is working with a major telco overseeing the Learning & Development strand to rollout 4G across India. This ambitious project, due to launch in late 2014 will enable communications for ordinary people throughout the country. It will link central and remote areas through mobiles, fixed line and WIFI improving quality of life and creating thousands of employment opportunities.
Steve said: “3 months into the project now and the pace is picking up. It is great to have a strong team to work with and we are having fun out here too. As we rollout the training programme we will be inviting friends and colleagues to join us. As is frequently the way for a new launch, there is a lot to be done in short time frames. The challenge is managing the interdependencies for people, processes and technology so that everything comes together in the right places at the right time.”
Mentors and Leaders, a division of dancing lion, are a specialist provider of facilitation, change management and executive coaching and are delighted to be working with Bauder Limited. Bauder has been established in the UK for 25 years and are a market leader in the supply of superior flat roofing and waterproofing systems. Already a highly successful company, Bauder truly believes success is driven through it’s people, and as such people development forms a key part of the engagement strategy. To ensure employees continue to feel challenged and fulfilled the Mentors and Leaders coaching program aims to build upon the satisfaction and success of those participating to continue to drive high performance within the business. A team of highly skilled coaches from Mentors and Leaders were selected to deliver the bespoke Sales and Life Coaching Programme to Bauder employees. Steve Shellabear, who heads up Mentors and Leaders said: “It is increasingly recognized that as high performing individuals advance in their careers they benefit from external input to help them maximize their potential and achieve a healthy work life balance. Taking a little time out can reap dividends for the individual and their organization. This coaching programme for Bauder has been uniquely designed to meet the needs of the business into 2014 and beyond. We are providing a skilled team of coaches who know how to support the individual in their personal and professional development. Collaboration and design with the HR Manager and the subsequent involvement of Sales Management has been essential in gaining buy-in and key to delivery of a robust programme. It will continue to be a key element of delivery.”
(Mentors and Leaders are a trading name of dancing lion training & consultancy ltd)