To celebrate 20 years of developing people, building skills, know-how, confidence and capability, dancing lion are offering our network of clients and special connections an unrepeatable offer.
For 4 days only from 4 to 9 September 2019, the first-20 clients can book a workshop of their choice – for up to 20 people at 20% off the usual daily rate.
Choose from the following course titles:
CX Customer Experience Strategy workshop – 1 Day
Would your organisation benefit from aligning your senior management team around the company vision, brand values and customer touchpoints –utilising the power of customer journey mapping to create an excellent customer experience!
Leadership and Management Skills – 2 days
Have you had new managers join? Do you want to develop your managers into leaders who can lead by example, troubleshoot performance, communicate effectively, coach, build a team and inspire performance?
Sales and Account Development Skills – 2 days
Is 80% of your business from 20% of your customer base or from just 20% of the sales team? Would your business grow by having a stronger dynamic sales team and account development strategy that drives the business forward?
Customer Service Skills – 2 days
Would your team benefit from learning the skills to manage difficult situations to satisfy customers and build customer loyalty? Could customer satisfaction, customer effort or net promoter scores be higher?
Arrears Collection – 2 days
Is the performance of your collections team variable? Would you like to see and hear greater consistency in collection methods and results?
Time management – 1 day
Do you or your team never seem to have enough time to accomplish everything? Do you have multiple priorities all competing for your attention? Do you feel stressed and overwhelmed?
If you answered ‘yes’ to any of the above questions then develop your team – Give them the training they deserve!!
Remember we tailor each training programme to your business, your people and your needs.
So, get in touch. Call our friendly team on 0044 1908 644791 or email firstname.lastname@example.org to find out more.
To celebrate our 20th Anniversary in addition to this special discount, for the period of this offer there are a number of unique bonuses only available to our clients and connections.
Bonus 1 – Individual 1-2-1 pre-workshop strategy and planning session to make sure the programme is right for you.
This is carried out over the phone or face to face with dancing lion founder Steve Shellabear to ensure the training programme is tailored to what you and your team need and will help you achieve your company or organisation’s objectives.
Bonus 2– Pre-course orientation to ensure your team hit the ground running when they join the course
Joining instructions and diagnostic questionnaire sent to all delegates to identify strengths and development areas.
Bonus 3 – usual design costs waived for special offer period
Save money by only paying for the onsite delivery days!
Bonus 4 – Easy to use, training workshop materials branded to your organisation
Handouts and printouts of training material branded to your organisation for delegates to use after the course
Bonus 5 – Complimentary follow up review
This takes place immediately after the programme with the senior trainer who leads your programme feeding back individual progress and assisting you or your managers in following up the programme.
These bonuses are only available during the offer period.
Once the offer is closed it will still be possible to purchase the course programmes but usual office rates will apply and the bonuses will not be available.
Give your people the training they deserve!
Book now. Call our friendly team on: 00441908 644791 or email email@example.com