
The difference between creating a successful transaction and a fantastic customer service experience is in creating an emotional connection between your staff and the customer. Want to find out more? Check out the Financial Post article found here on how you can create emotional connection with your customers and how you can find staff dedicated enough to go the extra mile for customers.
Going the Extra Mile http://t.co/7gNSVwlHaU The difference between creating a success.. http://t.co/o4ejsMcKmI