Training and Consultancy from Dancing Lion

Dancing lion training & consultancy specialises in assisting organisations to achieve business results through developing their systems and their people. With a strong focus on call centre development, its strength is its ability to combine consultancy expertise with practical advice, training and implementation.

Its consultants are highly skilled in performance improvement, change management and organisational development with over 20 years' experience in helping clients develop their customer base profitably.

Working with both large and small organisations, typical assignments include optimising returns from an existing operation, rationalising a number of different sites or setting up new businesses or centres.

We can assist you to

• analyse your customer data and develop profitable sales and retention strategies
• provide practical consultancy and support on operations, processes and environment
• design and implement training programmes that bring about culture change, motivate and lever measurable results

Solutions for your business

• Consultancy
• Training for agents and/or suppliers
• Diagnostic
• Training programmes for managers and/or supervisors
• Face-to-face sales training
• Executive coaching
• Induction training programmes
• Train the trainer programmes
• Team building programmes